FAQ

Delivery & Payment

  • Can I order online and pick up in-store?

    No we only offer same day express postage or regular postage as our delivery options. 

  • What payment options do you have?

    As the name of the shop suggests we prefer crypto currency. We see this as the way of the future and we can pass on processing fee savings to you, the customer.

  • Do you offer same-day delivery?

    We offer next day delivery which can take 1-3 days.

  • How long do I have to return a product?

    All products can be returned within 14 days. Please see our Return Policy.

  • How do I change an order date?

    Please contact us on 0434 818 459 to change your order.

Our Store

  • How are the prices so low?

    By taking payments in crypto curency we avoid costly processing fees set by the banks. This allows us to pass on all the savings to you.

  • Where are your products made?

    Please check with the product manufactuer

  • I didn't receive an order confirmation. What should I do?

    Please email sales@cryptodogestore.co for service.

  • How can I check the status of my order online?

    Order status can be checked at anytime via the link in our menu.

  • How do I change or cancel my order?

    Please call 0434 818 459 ASAP to make changes or cancel.